Copyright & Takedown Policy
| Field | Value |
|---|---|
| Version | 1.0.0 |
| Audience | Rights holders and all KeyZup users |
| Effective date | August 8, 2026 |
| Acceptance method | Applies to all users by use of the platform; incorporated by reference into the KeyZup Terms of Service |
| Change notice | Material changes announced in-app and/or by email at least 30 days before they take effect, where required |
| Governing law | the laws of the state in which KeyZup is organized, without regard to its conflict-of-laws principles |
1. Overview
KeyZup respects intellectual-property rights and expects users to do the same. This policy describes how to report content on KeyZup that you believe infringes your copyright, and how the affected user can respond. It is framed around the United States Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512. For claims arising in other jurisdictions (including Canada's Copyright Act notice-and-notice regime), equivalent or additional procedures may apply.
This policy is not legal advice. Submitting or responding to a notice may have legal consequences, and knowingly making a material misrepresentation may result in liability, including for damages and costs.
2. Designated agent for notices
Notices of claimed infringement should be sent to KeyZup's designated agent:
DMCA AGENT Name / Title: KeyZup Legal (Designated Agent) Mailing address: the address published at keyzup.com/legal Email: legal@keyzup.com
Send notices of claimed infringement to KeyZup's designated agent at legal@keyzup.com.
3. How to submit an infringement notice
To report allegedly infringing content, send a written notice to the designated agent that includes all of the following (tracking 17 U.S.C. § 512(c)(3)):
- A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.
- Identification of the copyrighted work claimed to be infringed (or a representative list, if multiple works).
- Identification of the infringing material and information reasonably sufficient to let us locate it (for example, the profile, portfolio item, or URL/screen where it appears).
- Your contact information — name, mailing address, telephone number, and email address.
- A good-faith-belief statement: that you believe in good faith the use is not authorized by the copyright owner, its agent, or the law.
- An accuracy-and-authority statement, under penalty of perjury, that the information in the notice is accurate and that you are the owner or are authorized to act on the owner's behalf.
Incomplete notices may delay or prevent action. We may forward the notice, including your identity and its contents, to the affected user and to third parties such as a chilling-effects clearinghouse, subject to applicable law.
4. Our response to a valid notice
Upon receiving a notice that substantially complies with Section 3, KeyZup may remove or disable access to the identified material and will make a reasonable effort to notify the affected user, providing a copy of the notice or its substance. Removal is not a determination that infringement occurred.
5. Counter-notice process
If your content was removed or disabled and you believe this was a mistake or misidentification, you may submit a counter-notice to the designated agent that includes (tracking 17 U.S.C. § 512(g)):
- Your physical or electronic signature.
- Identification of the material that was removed or disabled and the location where it appeared before removal.
- A statement under penalty of perjury that you have a good-faith belief the material was removed or disabled as a result of mistake or misidentification.
- Your name, mailing address, and telephone number, and a statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located (or, if outside the United States, a district in which KeyZup may be found), and that you will accept service of process from the complaining party or its agent.
If we receive a valid counter-notice, we may forward it to the original complainant and inform them that we may restore the material in 10–14 business days unless the complainant notifies us that they have filed a court action seeking to restrain the allegedly infringing activity. Timing and handling are subject to applicable law.
6. Repeat-infringer policy
KeyZup will, in appropriate circumstances and at its discretion, restrict, suspend, or terminate the accounts of users who are determined to be repeat infringers. We may also remove content and take other action for violations of this policy or the Terms of Service. We maintain reasonable records of notices to administer this policy.
7. Misrepresentations
Under 17 U.S.C. § 512(f), any person who knowingly materially misrepresents that material is infringing, or that material was removed or disabled by mistake or misidentification, may be liable for damages, including costs and attorneys' fees. Do not submit false or bad-faith notices or counter-notices.
8. Other jurisdictions
For content or complainants outside the United States, additional or different rules may apply. In Canada, a "notice-and-notice" regime under the Copyright Act generally requires forwarding notices rather than removing content. KeyZup will handle such notices under the applicable framework.